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Configuration app aiming to operate functions related to smart cameras, drones and laser tripwire for specialized user group that work in the business.
PROJECT OVERVIEW
THE CHALLENGE
Synapse will let users place pick-up orders in advance which will affect users who have to make and pick up orders in a limited time by letting users skip order line and saving them time.
My approach
I designed a configuration mobile app that lets Cerebella and TAK users to register a new device and create links between devices in easy and quick way. The outputs of the features goes to Cerebella and TAK autonomously. Since the app has two main features which are register a new device and create device workflow, it needs clear and easy to understand flows.
My responsibilities
As I was the only designer at my company, my responsibilities covered everything from UX research to UI design, Usability testing to UX writing.
Methodology
I applied the User-Centered Design (UCD) Framework in this project in order to focus on the user's needs, understand them well and find a better solution. The methodology includes four different phases as shown below.
Understand
Specify
Design
Evaluate
Research
Understanding The Users
I conducted interviews with users to understand their needs. My aim was to identify users' pain points in relation to the client's requirements. How would users like to engage with the required features of the configuration application?
User Group: I defined the target user group as; employees involved in this business working in a field that has difficult situations to perceive and react.
Research Question
In what ways do users engage in mobile app to support their work in the field and experience sometimes in difficult work situations?
How can users have a better experience and what should be the design concerns?
PAIN POINTS
| Users want easy-to-read labels and text for easy tracking.
| Users has problem to continue the flow as the business has a complex structure.
| Users expect a solution that is easy to use and does not take much time.
ACCESSIBILITY CONSIDERATIONS
| Need to pay attention to consistency in design. It is useful to find similar items on each page.
| Combine color, text and graphical objects for users with partial sight or limited color vision.
| Page titles should be informative and descriptive to help remember labels in short time.
Information Architecture
User Interface
01
Users can register a new device to Cerebella or TAK.
Users can create workflows to link the devices and create autonomous missions.
CONFIG APP FEATURES
The homepage directs users to the options they want to use. Since it is a config app, users see the options within clear direction according to the intended use of the app.
02
REGISTER NEW DEVICE
Users have two options to register a new device like drone, smart camera etc. used in digital platform which are Cerebella and TAK. Registration is made by scanning QR code or entering serial number of the device.
User interface is designed with the idea of being able to switch easily between two options. Users first see scan QR code due to the priority of usage.
Cerebella and TAK are the digital platforms to register devices through Synapse. After entering the information of the device, this screen will be displayed.
03
CREATE DEVICE WORKFLOW
Users are creating connections between devices. They have two workflows between smart cameras and drones, laser tripwires and smart cameras.
04
WORKFLOWS
Linked devices are listed in the Workflows screen. Users can edit saved links here. Since the user target can wear gloves, the edit buttons are larger.
Mockup
Style
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ENABLED
PRESSED
Evaluation
The application meets the needs of the user profile. New features can be added or minor changes can be made according to user needs. Workflows page may be revised in the future based on how devices are used on the other digital platforms where they are registered.
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